Royal Mushroom FAQ

Press Sign Up in the header, enter your e-mail or phone number, choose a password and your account currency, then confirm that you are 18 or older. Registration takes under a minute and your Welcome Pack is attached to the account immediately.

The Welcome Pack is worth up to €2,300 plus 250 Free Spins and is split across your first three deposits: 100% up to €500 with 200 Free Spins, then 50% up to €300 with 50 Free Spins, then 150% up to €1,500. Minimum deposit is €20 per step and wagering is x35 on bonus funds.

Yes. Every slot in the Game Hall opens in demo mode with play money, so you can learn the paytable and bonus buys before wagering real funds. Live dealer tables are the only exception — they always run on real stakes.

Cards and e-wallets are processed within 15 minutes of approval once your account is verified; crypto payouts usually confirm in under 10 minutes. Bank transfers can take one to three business days depending on your bank.

Every bet converts into comp points at a rate that improves with your level, from 110 points per €1 at Spore up to 60 points per €1 at the top. Each of the 15 levels pays a one-off level prize, from 25 Free Spins to €100,000, and levels are reviewed every 30 days.

No. Royal Mushroom is a demonstration website built to present a casino design concept. No real money is accepted, no gambling takes place and all balances, jackpots and winner feeds are simulated in your browser.

Still stuck?

The royal support guard answers in about a minute, any hour of the day.

Contact Support

Cannot Find Your Answer?

The six questions above cover what players ask on their first visit. Everything else lives in the policy pages: wagering and expiry in Bonus Terms, limits and self-exclusion in Responsible Gaming, verification in the AML / KYC Policy, and payout times and limits on the Payments page.

If none of those answer it, the royal support guard is awake around the clock. Live chat opens from the mushroom button in the bottom-right corner of any page and replies in about a minute; e-mail answers arrive within two hours. See the Support page for every channel.